Cancellation policy

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must send us

Dockside Solutions GbR
Desi Swag
Maria-Lohmann-Weg 29
24537 Neumünster
Germany

Mail: widerruf@desiswag.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can optionally use the sample revocation text below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return the goods to us immediately and in any case within fourteen days at the latest from the day on which you informed us of the revocation of this contract.

Dockside Solutions GbR
Desi Swag
Maria-Lohmann-Weg 29
24537 Neumünster
Germany

to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. The cost of returning the goods shall be borne by you, unless expressly agreed otherwise with you.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

End of the withdrawal policy

Sample revocation text:

(If you want to cancel the contract, please fill out this form and send it back to us).

To
Dockside Solutions GbR
Desi Swag
Maria-Lohmann-Weg 29
24537 Neumünster
widerruf@desiswag.de

• I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for notification on paper)
• Date

(*) Delete as appropriate.