Sometimes it just doesn’t fit. If your item does not meet your expectations, don’t worry: returns are possible up to 14 days after receipt. Please contact us in advance at retoure@desiswag.de.
The following is required for a return:
- Items must be in new, unused condition; we reserve the right not to accept returns if the product shows signs of use.
- All products must be returned in all original packaging and with all labels.
- All items purchased in a set or as part of a special offer must be returned in accordance with the terms of the special offer.
The following items cannot be returned:
- Personalized, customized, made-to-measure, engraved products
- Products made to order
If you meet the requirements, please contact our customer service e-mail address at retoure@desiswag.de. We are at your disposal to help you with your request.